Contact information
Contact Information
Last updated: August 15, 2026
If you have questions about Chmil Coaching, your coaching membership, billing, cancellations, refunds, shipping, apparel perks, privacy, or another customer-support matter, contact us using the information below.
Business Information
Chmil Coaching
Operated by Matthew Chmil
Mailing address:
1633 New Garden Rd
Unit #321
Greensboro, NC 27410
United States
Website:
https://chmilcoaching.com
Email:
support@chmilcoaching.com
Customer Support
For general customer support, email:
We generally aim to respond within one to two business days, Monday through Friday, excluding holidays. Response times may vary depending on the nature of the request.
Coaching Communication
After onboarding, active coaching clients may communicate about workouts, general-wellness nutrition guidance, check-ins, form review, progress, and coaching support through the client app or web portal.
Coaching communication is not an emergency or medical service. If you are experiencing a medical emergency, contact emergency services or an appropriate healthcare professional.
Legal and Policy Questions
For questions or notices concerning privacy, refunds, cancellations, shipping, subscriptions, or our Terms of Service, email:
Returns
Do not mail a product return to our mailing address without contacting us first. Approved returns may require specific instructions or a different return destination.
Please review our Return and Refund Policy before requesting a return: